Relffits · Help & Contact · Updated April 9, 2026
Need help with Relffits? Find answers to common questions below, or reach out to our support team.
Email: support@relffits.com
We aim to respond to all inquiries within 48 hours.
Open the app, go to Settings (gear icon in the top right), scroll down to Delete Account, type "DELETE" to confirm, and tap the delete button. This permanently removes all your data from our servers. Note that data written to Apple Health must be managed separately through the Health app.
If you signed in with Google or Apple and set a data passphrase, you will need to enter the same passphrase to decrypt your data. Unfortunately, we cannot recover your passphrase as your data is encrypted on your device. If you cannot remember your passphrase, you will need to delete your account and create a new one.
Go to Settings and find the AI Analysis section. Toggle the switch to disable AI-powered meal analysis. You can still log meals manually without AI. You can re-enable it at any time.
Go to Settings and tap Recalculate Goals. This will take you through the onboarding flow again where you can update your weight, activity level, and goals. We recommend recalculating every 10 lbs of weight change or if your activity level changes significantly.
Yes. All sensitive health and nutrition data is encrypted on your device using AES-256-GCM encryption before being stored in the cloud. Only you can decrypt your data with your password or passphrase. See our Privacy Policy for full details.
Basic features work offline, but AI-powered meal analysis and meal suggestions require an internet connection. Your data will sync automatically when you reconnect.
The Food Awareness Score (0–100) measures the quality and balance of your recent meals across four factors: protein consistency, fiber adequacy, satiation trends, and dietary variety. It updates automatically as you log meals and requires at least 3 days of data. This is not a clinical metric. It's an educational tool to help you notice patterns in your eating habits.
Relffits annotates your meal cards with personalized micro-insights based on your own meal history. These might compare your current meal's protein to a previous meal, highlight a good fiber intake, or flag a high-carb/low-fiber combination. All of this analysis happens on your device. No data is sent anywhere.
These are decision-moment insights. They show you contextual information like how much protein you've had today or which recent meal kept you fullest. The goal is to help you make an informed choice at the moment you're deciding what to eat. They disappear once you start typing.